Canada’s TSB cites safety concerns following bottom contact of river tour boat near Ontario in 2017

Canada’s TSB cites safety concerns following bottom contact of river tour boat near Ontario in 2017

Island Queen III

The Transportation Safety Board of Canada (TSB) has published its investigation report into the August 2017 bottom contact of the passenger vessel Island Queen III near Whiskey Island off Kingston, Ontario.

The board issued three safety concerns relating to carriage of lifejackets, the evacuation of passengers during an emergency, and specialised training for crew members who are responsible to manage passengers during an emergency.


In the early afternoon of August 8, 2017, the river tour boat Island Queen III left port for a planned three-hour cruise in the Thousand Islands area of the St. Lawrence River, sailing out of Kingston, Ontario, with 290 people on board. Almost immediately after departing, the vessel encountered three separate fleets of local sailing school dinghies, causing it to deviate from the planned route.

As the vessel moved through a narrow portion of the route, it strayed into shallow water and struck bottom, breaching the hull and causing water to flood a compartment below the main deck.

The vessel remained afloat and returned to the dock about 30 minutes later. There were no injuries.

The investigation determined that the impact of the contact caused a breach measuring approximately 30 centimetres in the vessel’s hull below the waterline. It also caused the port engine to stall and the port rudder to jam.

While the crew inspected the vessel for damage, the master steered back onto the planned course, restarted the port engine, and turned the vessel back toward Kingston.

Below deck, water flooded the steering compartment. Within minutes, the crew started a bilge pump, but quickly resorted to using buckets to bail water from the steering compartment.

Halfway back to Kingston, the water in the compartment was approximately 60 centimetres deep and, by the time the vessel docked and passengers began disembarking, the water level had reached approximately 1.4 metres.

The investigation uncovered a series of safety deficiencies in respect to responding to emergencies on board passenger vessels, which led the board to issue three safety concerns.

Availability of sufficient lifejackets for all children and infants on board

Every vessel more than five gross tonnage and certified to carry more than 12 passengers is required, by Transport Canada (TC), to carry a lifejacket for each member of the complement. In addition, vessels must carry children’s lifejackets for at least 10 per cent of the maximum complement – or one for each child on board, whichever is greater.

Island Queen III carried 31 child-sized lifejackets, 10 per cent of its maximum complement. However, there were as many as 32 children, as well as four infants, on board at the time of the incident.

The master and crew were unaware of the number of children and infants on board, as there was no procedure in place to determine and record these numbers. There is also no Canadian requirement for vessels to carry any lifejackets for infants.

Therefore, the board is concerned that, without TC requirements for the carriage of infant-sized lifejackets on board vessels, and requirements for vessel operators to ensure the number of child and infant-sized lifejackets on board equals or exceeds the number of children and infants on board, there remains a risk that vessels may not have a sufficient number of suitably sized lifejackets for children and infants.

Development and oversight of vessel-specific evacuation procedures

Island Queen III, like all passenger vessels, was required to have a procedure for evacuating all passengers and crew members within 30 minutes of an abandon-ship signal.

The investigation revealed that there was no procedure in place at the time of the occurrence. TC, which is responsible for overseeing compliance, does not have formal procedures in place to verify compliance with this requirement.

The board pointed out that, until TC implements a formal validation and approval process for passenger vessel evacuation procedures, crews and passengers may not be prepared to evacuate safely in an emergency.

Training in passenger safety management for crew members on passenger vessels carrying more than 12 passengers

The current regulations related to this type of training are based on vessel size and the type of voyage, irrespective of the number of passengers onboard. Although smaller vessels, such as Island Queen III, may be certified to carry dozens or hundreds of people, the crewmembers are not required to be trained in passenger safety management.

The TSB said that there remains a risk that crewmembers of these vessels will not be adequately prepared in emergencies unless they are required to take appropriate passenger safety management training.

Safety action taken

Since this incident, Kingston and the Islands Boat Lines, the operator of Island Queen III, has undertaken a number of steps to improve safety by addressing some of the identified deficiencies, including changing how the pre-departure safety briefing is given to passengers, and having crew members demonstrate how to put on lifejackets.

The company has also reviewed its safety management system and developed detailed evacuation procedures. However, the three identified safety concerns are also directed to the commercial passenger vessel industry at large, and to TC.

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